Shipping Policy

United States Shipping

At MyEcoFav, we are committed to delivering your eco-friendly products as quickly and efficiently as possible.

Processing Time

• Orders are processed within 1–3 business days after payment is confirmed.
• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• United States: Estimated delivery time is 7–15 business days.
• Delivery times may vary depending on your location, customs processing, weather conditions, or peak holiday seasons.

Shipping Costs

• Shipping fees are calculated at checkout based on the destination and the items in your order.
• We may offer Free Shipping on selected products or promotional orders.

Order Tracking

• Once your order has been shipped, you will receive a confirmation email with a tracking number (when available), allowing you to monitor your package throughout its journey.

Multiple Shipments

• To ensure the fastest delivery, products ordered together may be shipped separately if they are sourced from different warehouses or suppliers.

Customs & Import Taxes

• Most orders are delivered without additional charges. However, any customs duties, import taxes, or local fees imposed by U.S. authorities are the responsibility of the customer.

Delays

While we strive to meet the estimated delivery times, delays caused by customs inspections, weather, carrier issues, or other circumstances beyond our control may occasionally occur.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses.

Contact Us

If you have any questions about your order or shipping, please contact our customer support team. We're always happy to help!

Brazil Shipping

At MyEcoFav, we're committed to delivering your eco-friendly products safely and efficiently to customers across Brazil.

Processing Time

• Orders are processed within 1–3 business days after payment has been confirmed.
• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• Brazil: Estimated delivery time is 10–25 business days.
• Delivery times may vary depending on your location, customs clearance, local carriers, and seasonal demand.

Shipping Costs

• Shipping costs are calculated at checkout based on the destination and the products ordered.
• Free shipping may be available on selected products or during special promotions.

Order Tracking

• Once your order has been shipped, you will receive a tracking number via email (when available), allowing you to monitor your shipment.

Multiple Shipments

• If your order contains products from different suppliers or warehouses, items may arrive in separate packages to ensure faster delivery.

Customs Duties & Import Taxes

• International orders shipped to Brazil may be subject to customs duties, import taxes, or other government fees. These charges are determined by Brazilian customs authorities and are the responsibility of the customer.

Delivery Delays

While we strive to deliver your order within the estimated timeframe, delays may occur due to customs inspections, weather conditions, transportation issues, or other factors beyond our control.

Incorrect Shipping Address

Please make sure your shipping address is accurate before completing your purchase. We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses.

Need Help?

If you have any questions about your order or shipping, our customer support team is always happy to assist you.

 

Europe Shipping

At MyEcoFav, we're proud to deliver our eco-friendly products to customers across Europe with reliable and efficient shipping services.

Processing Time

• Orders are processed within 1–3 business days after payment has been confirmed.
• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• Europe: Estimated delivery time is 5–15 business days.
• Delivery times may vary depending on the destination country, local courier services, customs procedures (where applicable), and peak holiday seasons.

Shipping Costs

• Shipping costs are calculated at checkout based on your location and the products ordered.
• Free shipping may be available on selected products or during promotional campaigns.

Order Tracking

• Once your order has been shipped, you will receive a confirmation email with a tracking number (when available), so you can follow your package every step of the way.

Multiple Shipments

• To ensure the fastest possible delivery, products from different suppliers or warehouses may be shipped separately.

Customs & Import Fees

• Orders shipped within the European Union are generally not subject to additional customs duties.
• Orders delivered to non-EU European countries (such as the United Kingdom, Switzerland, or Norway) may be subject to customs duties, VAT, or import taxes, which are the responsibility of the customer.

Delivery Delays

While we do our best to meet the estimated delivery times, occasional delays may occur due to customs processing, adverse weather conditions, transportation issues, or other circumstances beyond our control.

Incorrect Shipping Address

Please ensure that your shipping address is complete and accurate before placing your order. We cannot be held responsible for delays or additional shipping costs caused by incorrect or incomplete addresses.

Need Assistance?

If you have any questions about your order or shipping, our customer support team is always happy to help.